If you are having issues logging into SoftLedger, follow these steps:

  1. Clear your cookies/cache for the SoftLedger site (e.g.
  2. Type in the SoftLedger URL (e.g. rather than accessing from a bookmark
  3. Hard refresh your browser (hold down the Control or Command button while clicking the refresh icon)
  4. If all those fail, restart your computer and reattempt login

If you are unsuccessful after those attempts, please contact to troubleshoot further.

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