Description
If you are having issues logging into SoftLedger, follow these steps:
- Clear your cookies/cache for the SoftLedger site (e.g. app.softledger.com)
- Type in the SoftLedger URL (e.g. app.softledger.com) rather than accessing from a bookmark
- Hard refresh your browser (hold down the Control or Command button while clicking the refresh icon)
- If all those fail, restart your computer and reattempt login
If you are unsuccessful after those attempts, please contact support@softledger.com to troubleshoot further.